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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Federico

April 27, 2025

5  out of  5
rating by Federico
"Travis at State Farm is awesome—super helpful, easy to work with, and made insurance simple. Highly recommend!"
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Jodi Norton

April 27, 2025

5  out of  5
rating by Jodi Norton
"Travis at State Farm is the real deal—friendly, on point, and made the whole insurance thing way easier than I expected. 10/10 recommend!"
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Lauren Scheetz

April 27, 2025

5  out of  5
rating by Lauren Scheetz
"When just getting a quote on insurance options, Travis was extremely helpful. He was so knowledgeable and ensured that we were aware of every detail. Couldn’t recommend Travis more!"
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Mary Krooner

April 26, 2025

5  out of  5
rating by Mary Krooner
"Travis was so helpful signing us up with auto and life insurance! Highly recommend working with him!"
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Elizabeth Anderson

April 26, 2025

5  out of  5
rating by Elizabeth Anderson
"Travis Bales is the most helpful agent in the business! Kind, caring, and knowledgeable. I highly recommend working with him!"
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Marcie Sharp

April 26, 2025

5  out of  5
rating by Marcie Sharp
"Travis definitely knows what he is doing. Would highly recommend!!"
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Katie Hindersman

April 26, 2025

5  out of  5
rating by Katie Hindersman
"Travis Bales did a great job of explaining my policy and helped me get the the best price available! THANKS TRAVIS!!"
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Michael Lombardi

April 25, 2025

5  out of  5
rating by Michael Lombardi
"Travis is terrific! Very knowledgeable and willing to go the extra mile to ensure clients are well taken care of."
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Jacob Plagens

April 25, 2025

5  out of  5
rating by Jacob Plagens
"I had the pleasure of meeting Travis Bales, someone who works at this agency, and when I tell you I was meeting and working with a friend and not an agent, that is Travis. He takes the time to hear your story, learn about you, and cares what you care about. Highly recommend Travis and this agency!"
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Aric Gordon

April 25, 2025

5  out of  5
rating by Aric Gordon
"I’m a financial advisor and went to Travis to review a client’s insurance policy he had with another company. His response made it clear he did his due diligence to understand what the client currently had, looked at their specific situation to identify their needs, and made recommendations that made sense and would ultimately be better for them. I have full trust that any client I refer to Travis will be well taken care of."
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Charles Burke

April 25, 2025

5  out of  5
rating by Charles Burke
"I met with Travis at the agency very nice young man ! If you are in the hunt for life insurance he's your guy!"
We responded:
"Thank you for sharing your experience! We're glad to hear that Travis was able to assist you. He's definitely a great choice for life insurance. If you need anything else, don't hesitate to reach out! 😊"
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Cyndi Carlson

March 6, 2025

5  out of  5
rating by Cyndi Carlson
"So easy to talk to, their policies are amazing and they were so thorough in their knowledge of explaining what each item on the policies meant. The rates they were able to get me are amazing and actually have more coverage than previous policies I have had, and they truly went above and beyond to help me, and I definately went through a couple insurance websites and carriers trying to get the perfect coverage that wasn't going to kill my bank account. I didn't get to talk to Jake but my Nicks associate Travis Bales definately did the commercials justice. Thank you for helping me out! Their home and auto bundle really puts others to shame."
We responded:
"Thank you so much for the fantastic review! We're thrilled to hear that Travis was able to provide you with thorough explanations and help you find the perfect coverage at an amazing rate. It's great to know that our home and auto bundle stood out and exceeded your expectations."
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Alexandra

January 30, 2025

5  out of  5
rating by Alexandra
"Travis and Dani were super helpful and answered all of my questions! I was shocked at how low they got my insurance to be!"
We responded:
"Alexandra, thank you for the wonderful review! I am so happy Travis and Dani were so helpful! "
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Kim Bales

January 13, 2025

5  out of  5
rating by Kim Bales
"Travis is knowledgeable about the industry and opportunities to save; service-oriented before, during, and after we signed up with State Farm for home and auto; and excellent at explaining the details of our policies! Thank you for saving us so much money and improving our coverage!"
We responded:
"Kim, thank you for the great review! I am so happy Travis was so helpful with your coverage! "
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Alec Harrison

January 6, 2025

5  out of  5
rating by Alec Harrison
"Travis Bales did a terrific job explaining/communicating my new policies. I am saving a lot of money now and would highly recommend Travis for any of your insurance needs!!!"
We responded:
"Alec, thank you for the great review! I am thrilled Travis was so help with your policies!"
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Shawn Pruden

December 23, 2024

5  out of  5
rating by Shawn Pruden
"Travis Bales did a great job of explaining my policy and helped me get the the best price available."
We responded:
"Shawn, thank you for the awesome review! "
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Khem Ghimirey

December 20, 2024

1  out of  5
rating by Khem Ghimirey
"Unethical, they tried to rip off my parents on their insurance and tried charging more on their monthly bill for no reason. Nick also never answers his phone and alway seems to be lying. Don't trust these people!"
We responded:
"Thank you for the review, Khem. We value all feedback at our office and our goal is to always be getting better! We understand how unpleasant it can be when adding a driver or vehicle causes significant price increases. We've appreciated the opportunity to serve you!"
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Athena Thomas

May 27, 2024

5  out of  5
rating by Athena Thomas
"the customer service this company has is amazing!! miladys was outstanding and SO patient with me & the billions of questions i had. thank you to her for being so kind and a breath of fresh air, you don’t see that very often anymore!"
We responded:
"Thanks for the kind words Athena! We're so glad you had a positive experience working with our State Farm office in Parma!"
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LeaveAMarcStudios

May 26, 2024

5  out of  5
rating by LeaveAMarcStudios
"Miladys was able to find be competitive pricing with full coverage and went above and beyond to answer all my questions and concerns"
We responded:
"So glad we were able to do a good job for you! We do our best to give customers the best experience possible!!"
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robin schuster

May 26, 2024

5  out of  5
rating by robin schuster
"Awesome customer service! Would recommend highly for anyone looking for any insurance! Definitely top notch!"
We responded:
"Thanks Robin! We're so glad to have been able to serve you at our office! We appreciate your business!"
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Sterling Bennett

May 26, 2024

5  out of  5
rating by Sterling Bennett
"I had the pleasure of working With Caitlyn from nicks office. She had such great energy when going over quotes with me for my car and made sure to get me the best offer. I Highly recommend doing business with their branch!"
We responded:
"Thanks Sterling! We’re lucky to have Caitlyn at our Parma office. Sounds like she did a great job bringing you to State Farm!"
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Lydia Carmany

February 2, 2024

5  out of  5
rating by Lydia Carmany
"I have never had a better experience with car insurance. Nick and his team go above and beyond. They're always quick to respond and will always take care of whatever it is you need. They also go out of their way to find you the lowest rates possible! I can't imagine a better insurance agent."
We responded:
"Thanks so much for the kind words, Lydia! Our State Farm office loves having you as a customer! Thank YOU for allowing us to serve you :)"
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Tim Frazier

November 22, 2023

5  out of  5
rating by Tim Frazier
"Nick is fantastic. I have always enjoyed working with him."
We responded:
"Hey Tim! Thanks so much for the review of our State Farm office in Parma :) We think you are fantastic too"
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Jay

November 21, 2023

5  out of  5
rating by Jay
"MiLady’s is very professional with what she does! Great customer service and communication skills! Will definitely be recommending to my friends and family!"
We responded:
"Hey Jessica - thanks so much for the kind words about MiLady's. We think she is great too and are happy to have her at our Parma office :)"
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luz martinez

November 21, 2023

5  out of  5
rating by luz martinez
"Amazing office and Amazing people very helpful and always courteous."
We responded:
"❤️❤️ Thank you Ms. Martinez!"